Extended OASE Guarantee

on request

Congratulations. You have purchased a quality product from OASE GmbH.

Filling out this registration form extends the full guarantee by 1 or 2 additional years, to give a total of three or five years depending on the product (see the operating instructions).

Please fill out the following form carefully, enter your address, and click on send. You will receive an E-mail as confirmation.

IMPORTANT!
Print out the confirmation e-mail and keep it in a safe place together with your proof of purchase (sales receipt). The extended guarantee is only valid with the printout and a copy of the proof of purchase - both documents will be required for any claim under the guarantee.

We are confident that you will be very satisfied with your OASE product.

Important information about the product:
Which product have you purchased?
Pond size
Why did you purchase the product?
Which materials were used to contruct your pond?
From which OASE stockist did you purchase the product?
When did you purchase the product?
Your address
Comment
OASE-ID

EXTENDED GUARANTEE

Extended OASE Guarantee on request

Based on the product, we extend our advertised manufacturer guarantee one time by 1 year, or alternatively by an additional 2 years of guarantee time in specially identified cases, under the same guarantee conditions in the special cases advertised by the manufacturer, and only on special request, this is done regularly only on request. We grant the extension guarantee only to end customers who have purchased the product from an OASE dealer and who do not commercially resell the product and install it on the premises of third parties in the course of their professional activities.

 

The term of the guarantee period starts with the expiration of the first guarantee, with the prerequisite that the product was verifiably purchased from an OASE dealer. Therefore in the event of resale the guarantee period does not begin at a later point in time, nor does it start over again. The guarantee period is neither extended nor restarted through guarantee performances. At OASE’s discretion the guarantee performance extends to free-of charge repair of the defective part or replacement delivery of a comparable / equivalent value product with exclusion of more extensive claims. In addition, in a guarantee case, we shall accept the appropriate costs for sending in the defective product and the return delivery. More extensive claims are excluded.

The legal rights of the purchaser are not limited by this guarantee.

 

The guarantor is OASE GmbH, Postfach 2069, 48469 Hörstel, Germany. The extension guarantee can be acquired either through online registration or via the Hotline with submission of a copy of the original purchase receipt at:  

 

https://www.oase-livingwater.com/de_DE/ garantie verlaengerungen/

 

OASE-Hotline  +49 5 41/9 33 99 98 00 (at the standard rate from the German landline network)

 

In the absence of a deviating agreement, OASE collects your data exclusively for processing of the described guarantee, particularly for assurance of your identity and verification of the purchase object and the time of purchase. This data is used solely by OASE and is not disclosed to any third party.

Informations about the extended guarantee

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