OASE Living Water

Frequently Asked Questions

Products

Pumps

  1. Which pump types are particularly suitable for filtration systems?
  2. How should a pump be installed?
  3. Which pumps are suitable for watercourses?
  4. How can the capacity of a pump be changed?
  5. Can the capacity of the pump be changed with a dimmer as well?
  6. Is the pump damaged when regulated with a speed control unit?
  7. Do I also save power when using a speed control unit?
  8. Can pumps run dry?
  9. Can watercourse and fountain attachment be operated with one pump?
  10. Are solar pumps suitable for operating filtration systems?
  11. What costs do I incur when using pumps?
  12. Can I operate a fountain and a water spout with one pump?
  13. Can Aquamax pumps be used in a swimming pond?
  14. Are the pumps frost-proof?
  15. How do I program a Promax pump?
  16. Can Promax pumps be installed dry?
  17. How do I connect filter and skimmer to a Promax pump?
  18. Can the pump cable be shortened or the plug dismantled?
  19. Can pumps also be operated with solar modules?

Filter

  1. Why does a Bitron have to be at least 2 m away from the pond? Would a shorter distance be harmful to the fish?
  2. After a filtration system has been installed, how long does it take for the filter bacteria to build up?
  3. Should a filtration system run 24 h or can I attach a timer to turn it off at certain times?
  4. How do I remove debris from the glass tube in the Bitron 25 filter?
  5. Is it possible to install the replacement bulb from the Bitron 25 in the Bitron 15?
  6. Are there formulas for calculating UV capacities relative to pond volume? And when should the UV bulb be replaced?
  7. How big should the filtration system be?
  8. Which type of filtration system is required?
  9. When should I implement a flow-through filter?
  10. When should I implement a pressure filter?
  11. How does a filter work?
  12. Why must a Bitron device be used?
  13. Does the Bitron device have to be mounted on the filter?
  14. Can the pressure line and the view glass be switched?
  15. Can I turn off the bulb in the Bitron clarifier?
  16. Can the period for optimal filter effect be shortened by adding Biokick starter?
  17. How is Biokick Filter Starter added to the pond?
  18. How much Biokick Filter Starter do I need?
  19. Should Biokick Filter Starter be added every year?
  20. Is the filtration system frost-proof?
  21. How come the filter only fills half-way with water when in operation?
  22. How does the pollution level display work for a filter?
  23. Why can’t I bury the Biotec filter?
  24. How often should the Bitron’s cleaning slider be activated?
  25. How often do filters need to be cleaned?
  26. How do I clean a filter?
  27. Where should a filter be setup?
  28. Can multiple filters be combined?
  29. How long does Pondlith work?
  30. How do I dispose of Pondlith?
  31. If I use OASE aqua activ, do I need a filter system?
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