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Guarantee
ages and losses, regardless of type, that have been caused
by the device or its use. The guarantee only applies for the
country in which the product was purchased from an OASE
stockist. German law applies for this guarantee in accord-
ance with these conditions; with exclusion of the United
Nations Convention on Contracts for the International Sale of
Goods (CISG).
The legal rights of the purchaser, particularly from the war-
ranty, continue in effect and are not limited by this guarantee.
Defects or damage that are due to faulty installation
or operating errors, as well as insufficient care, or for exam-
ple, due to the use of unsuitable cleaning agents or neglected
maintenance, non-intended use, damage, impact, the effects of
freezing, etc. cutting off the plug, shortening the cable, calcium
deposits or improper repair attempts, do not fall under the pro-
tection of the guarantee. With regard to intended use we refer
you to the use instructions, compliance with which is the basic
prerequisite for a guarantee claim. Parts subject to wear, such
as bulbs, are not part of this guarantee. If there is a guarantee
case please contact your OASE stockist that sold the product to
you. If this possibility does not exist, then claims arising from
the guarantee can be made binding against OASE GmbH & Co.
KG Tecklenburger Str. 161, 48477 Hörstel, Germany by shipping
the device or the parts in question to us at your expense, to-
gether with a copy of the original purchase receipt of the OASE
stockist, the guarantee certificate, as well as written informa-
tion about the claimed defect.
A directory of OASE stockists is available at
-
water.com
.
Guarantee
OASE GmbH grants a manufacturer’s guarantee under
the conditions cited below; the guarantee period is
designated on a product-specific basis. This is provided in the
form of supplemental text with the product.
The designated guarantee period starts with the first-time new
product purchase from an OASE stockist. In the event of a sub-
sequent sale the guarantee period does not start over again
from the beginning. The guarantee period is neither extended
nor restarted through guarantee performances; legal guaran-
tee claims do not occur on guarantee performances.
If the content of the guarantee is not otherwise specified sepa-
rately, OASE grants a guarantee in the scope cited below: The
prerequisite for claiming any guarantee from OASE, including
the extension guarantee is that in the case of parts replace-
ment / repair, the customer must have properly installed OASE
spare parts exclusively for any repair or remediation. Any OASE
guarantee is invalidated if products from other manufacturers
are used.
We provide guarantee performances, at our discretion,
through no charge repair, or no charge delivery of spare
parts or of a replacement device of comparable value.
If the type in question is no longer manufactured, we reserve
the right, at our discretion to deliver a replacement device
from our product line that most nearly approaches the type
that is the object of the guarantee claim. Reimbursement of
expenses for removal and installation, inspection, claims for
lost profit and compensation for damages are not covered
by the guarantee, nor are more extensive claims for dam-
Extension Guarantee
online registration or via Hotline in compliance with the in-
formation required for the registration or on the Hotline:
/
OASE Hotline +44 (0) 1256 / 895442 (UK only).
By registering, the customer declares that he agrees that OASE
may confidentially save personal information provided by the
customer, in accordance with the Data Protection Act 1998 and
that OASE may use this information for the purpose of admin-
istration, statistical analysis, and marketing. Disclosure of the
data to third parties is excluded, with the exception of disclo-
sure to service providers for OASE’s own adver-tising require-
ments and for fulfillment of the guarantee. The customer can
revoke his consent at any time by sending his written revoca-
tion to the address cited below. After receipt of the revocation
OASE will no longer use the data concerned for purposes other
than for the processing of the guarantee.
OASE (UK) LTD, The Old Cart Shed, Apsley Barns, Andover,
Hampshire, SP11 6NA
E-Mail:
Internet:
If there is a guarantee claimOASE shall at its discretion -as is the
case with the warranty in accordance with the General Terms
and Conditions- provide replacement.
Extended OASE Guarantee on request
As the manufacturer, we extend the legal warranty period of 2
years relative to your OASE dealer, if there are special customer
requirements, and in specially advertised cases by an additional
year guarantee period (extension guarantee: 2 years basic
guarantee + 1 year request guarantee), and in other, likewise
specially designated, cases by an additional 2 years guarantee
period (extension guarantee: 3 years basic guarantee + 2 years
request guarantee). The term of the guarantee period starts
with the end of the legal guarantee period that commenced
with the initial purchase from an OASE dealer. Therefore in the
event of resale the guarantee period does not begin at a later
point in time, nor does it start over again. The guarantee pe-
riod is neither extended nor restarted through guarantee per-
formances. At OASE’s discretion the guarantee performance
extends to repair of defective part or replacement delivery of
a comparable/equivalent value product with exclusion of more
extensive claims.
The legal rights of the purchaser arising from the warranty
continue in effect and are not limited by these guarantees. The
guarantor is OASE GmbH in Hörstel.
The respective extension of the guarantee for 1 additional
year and/or also for 2 additional years can only be acquired
within the legal warranty period of 2 years, either through
Worth knowing
OASE Guarantee
